How can I let staff choose which events they want to work?

If you work with a team, you probably don't assign every event yourself. Staff requests let you post open events so your team can volunteer for the ones they want to work — then you choose who gets it. It keeps scheduling collaborative without losing control.

How it works

When you mark a service as open for requests, your staff members are notified and can request to work it. You review who's interested and confirm the assignment.

This works well for businesses that have a roster of available staff and want to fill events based on who's free and interested, rather than manually chasing people down.

Opening a booking for staff requests

You can open any service for staff requests directly from the Service settings page.

Click the menu button on the Service you want to edit settings for.

Find the Staff Settings section.

Select the option Allow staff to request bookings.

Only staff members with an active Check Cherry account and the appropriate permissions can respond to requests. Make sure your team has been invited and set up under User Accounts.

Reviewing and confirming staff

Once staff have responded, you'll see who's available and interested. From there, you decide who works the event.

Click Sales and if there are any bookings that staff have requested to work, there will be a notification called Staff Booking Requests.

Review the responses.

Click Approve next to the staff member you want to assign.

The confirmed staff member will receive a notification with the event details.

You can only confirm one staff members for the same event — if you need to assign more, you can do so on the Overview page of the booking

What staff see

When a staff request is sent, the staff member receives a notification (email or in-app, depending on their settings). They'll see the event date, time, and location — enough to know whether they're available — and can accept or decline. They don't see pricing, client details, or other bookings.

Staff permissions control what information a team member can view on a booking. If you want staff to see more or less detail, review their role settings under User Accounts.

Go to User Accounts

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Last updated June 16, 2026 09:19